Return & Refund Policy

Return & Refund Policy

Thank you for shopping with Liquidthoughts Ent. Each item is custom-made on demand, so we do not offer returns or exchanges for buyer’s remorse, incorrect sizing, or preference.

Eligible Returns & Refunds

  • Returns are accepted within 30 days of delivery for defective, damaged, or incorrect items.
  • Refunds are processed within 5 business days after approval.

Defective or Damaged Items

If your item arrives misprinted, damaged, or defective:

  1. Contact us within 30 days of delivery at 📧 liquidthoughts72@gmail.com.
  2. Include your order number and clear photos of the issue.
  3. Once approved, we will send a replacement at no extra cost.
  4. If a replacement is not possible, we will issue a full refund to your original payment method.
  5. You do not need to return the damaged item.

Non-Returnable Items

  • Items purchased in the wrong size or color
  • Items returned after 30 days of delivery
  • Gift cards and downloadable products

Shipping Returns

  • We do not accept physical returns.
  • Shipping costs are non-refundable unless the error is ours.

Need help?

📧 Email us at liquidthoughts72@gmail.com with any questions.

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